Project Support
Project support is the connective work between a compelling image and an installed luminaire. Moooi organizes configuration questions, approval evidence and delivery dependencies so each participant understands what is decided, what remains open and who owns the next action.
“A reliable handover does not remove design ambition; it records the conditions that allow the ambition to arrive intact.”
The opening review connects fixture scale and room character to mounting height, canopy position, weight support, voltage, CCT, driver and control interface. Where a family has IES or LDT data, the file supports calculation for that configuration; where it does not, the project team should avoid inferring distribution from photographs.
Samples answer material, colour and scale questions under representative light. They do not replace photometric testing or certify an unlisted configuration. Approval notes therefore distinguish visual acceptance from electrical and compliance acceptance.
Lead-time review begins with a complete configuration and the required approval date. Site access, protected storage, lifting equipment, ceiling readiness and installation sequence can be mapped before dispatch. A delayed ceiling or unresolved control interface can affect commissioning even when the luminaire arrives on schedule.
At handover, the record identifies installed configuration, care guidance, driver location and warranty contact. Warranty scope depends on documented terms, operating conditions and authorized installation; it is not a blanket promise against wear, damage or incompatible controls.
Provide the shortlist, ceiling information and decision dates. We will structure the first review around selection, sample, delivery and warranty dependencies.